Refund and Return Policy

At YSD International, we strive to ensure the satisfaction of our customers with our products and services. In the rare event that you are not satisfied with your purchase, please review our Refund and Return Policy outlined below:

Returns

All returns must be initiated within 14 days from the date of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. To initiate a return, please contact us with your order number and reason for the return. Once your return request is approved, we will provide you with instructions on how to return the product.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Exclusions

Please note that certain products are not eligible for return or refund due to their nature. These include:

• Temperature-sensitive products
• Customized or personalized items
• Products with a short shelf life or expiration date

If you have any questions regarding the eligibility of a specific product for return or refund, please contact us before making your purchase.

Shipping

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions or concerns regarding our Refund and Return Policy, please do not hesitate to contact us. Our dedicated team is always available to assist you and address any concerns you may have.